Full time PermanentSalary/Hourly Range: $Monday – Friday 36.25 hours per weekHybrid Eligible: Management/ExemptDivision and Department: Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities; Minimum three (3) weeks of paid annual vacation days, increasing with years of service; Four (4) paid personal days; Defined benefit pension plan with OMERS, includes 100-per-cent employer matching; Health and dental benefits, including a health spending account available upon your start date; Employee and family assistance program; Maternity and parental leave top up (93% of base salary); Training and developmentprograms including tuition reimbursement of $1500 per calendar year.
At Toronto Community Housing we pride ourselves on fostering an environment of collaboration and respect. In the Supervisor, Regional District role, you will build strong internal and external relationships and play an integral part in transforming Toronto Community Housing for the futureThe Regional District Supervisor (RDS) provides leadership to the service delivery of “day-to-day” demand maintenance and cleaning activities within one Sub-District for one of the three Regional Districts.1-2M), corporate compliance with building operation legislations, vendor management, and performance management of 80 + unionized front line staff.
The Regional District Supervisor (RDS) also contributes to the development and management of strategic plans at District & Sub-District level, including the management of standards, service delivery, performance management plans, and budgetary alignment in a manner that aligns with TCHC’s tenant focused culture.




Provide leadership to the delivery of building maintenance services at the District level Monitors and manages the delivery of building maintenance services including demand maintenance repairs, building cleaning routines, preventative maintenance checks, life safety system checks and capital repair identification.
Supervises, schedules and co-ordinates the day-to-day staffing of building operations (demand maintenance work and building cleaning routines).
Leads the team’s review of performance indicators, identifying those that are below the pre-determined standard, implementing management plans to address improvement.
Ensures compliance with applicable by-laws, standards and legislative requirements including Municipal Licensing standards and various other regulated building component authorities (i.
Monitors and manages performance indicators among staff (by building) to enable performance management of service level, service quality and process compliance at the district, and individual level; Pro-actively manages emerging maintenance service issues and escalations that negatively impact TCHC Residents, Property and/or the broader community.
Actively engages with Residents, Community Groups, and Stakeholders to coordinate building and community level activities.
Demonstrates a value for improving the quality, cost and customer experience of maintenance services through audit of service delivery (staff and vendor); In collaboration with Human Resources,



contribute to the resolution of labour relations matters including discipline, grievances, and union partner relationship management. Monitors and Manages Operating Budget escalates cost approvals to Regional District Manager (RDM) and/or Facilities Management as required.
Identifies critical property management issues and concerns in support of business case development.
Monitors actual cost performance for variance from budget; works with RDM towards developing responsive management actions plans on a monthly and quarterly basis.
Uses sound judgement to effectively prioritize demand maintenance investment to extend asset life, ensure life safety and mitigate organizational risk.
Seeks compliance with defined financial accounting practices, corporate purchasing policies and related operational business process standards. Drafts performance plans at a role and individual level to drive service delivery; measuring achievement to target within a process of continuous performance managementFosters an environment of organizational development amongst frontline staff; Builds and nurtures a culture of Resident-focused performance excellence through communication, coaching and fair/equitable treatment of staff; promoting workplace diversity, home-work life balance and a safe workplace.
Adheres to established Human Resources policies and procedures. Oversees the execution of the Annual Unit Inspection; requiring coordination of Superintendents to access all units within the sub-district to conduct a documented inspection.
Owns the follow up on required points of investigation and action coming out of Annual Unit Inspections (i.
Resident violation notices, visits to assess compliance or improvement, referral to Resident & Community Servi

📌 Branch Manager (Winnipeg)
🏢 Tchc
📍 Winnipeg