Overview

Languages

Bilingual

Education

- Secondary (high) school graduation certificate

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Insurance company
- Private sector

Responsibilities

Tasks

- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Issue receipts and other forms

Experience and specialization

Computer and technology knowledge

- Internet
- MS Outlook
- MS Word
- MS Office

Type of experience

- Call centre

Additional information

Security and safety

- Criminal record check
- Reference required

Work conditions and physical capabilities

- Fast-paced environment

Own tools/equipment

- Internet access

Personal suitability

- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability

Perks

Health benefits

- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage

Financial benefits

- Life insurance

Other benefits

- Deferred Profit Sharing Plan (DPSP)

📌 contact centre agent - customer service (Newmarket)
🏢 The Edge Benefits Inc. This link will open in a new window
📍 Newmarket