Drive continuous improvement at Toronto Pearson using Lean principles, operational insights, and stakeholder collaboration across airport functions. As Manager, Operational Modernization, you will lead cross-functional initiatives supporting safer, more resilient, effective, and cost-effective operations. You will work with Airport Operations, IT, Customer Experience, Commercial, and Airport Development Technical Services.

The position combines modernization delivery, business cases, governance, and capability building.

Key Responsibilities

- Translate performance insights into priorities and recommendations
- Contribute to business cases and implementation plans
- Identify constraints, capacity risks, and service impacts
- Coach direct reports and build improvement capability




- Promote Lean, innovation, operational excellence, and knowledge sharing Requirements:
- 8+ years of progressively responsible relevant experience
- Success delivering productivity or continuous improvement initiatives
- Knowledge of airport operational functions and capacity planning
- Strong written, verbal, presentation, and change communication skills
- Advanced proficiency with Microsoft Office tools Apply continuous improvement, Lean thinking, and operational leadership to modernize Toronto Pearson’s complex airport environment.

📌 Continuous Improvement Manager Airport Operations (Toronto)
🏢 Toronto Pearson International
📍 Toronto