Enhance organizational change as a CRM Change Management Specialist, focusing on strategic communication and engagement initiatives. Utilize your expertise to drive user adoption and transformation success.
This role requires a minimum of five years change management experience in large-scale technology projects. Familiarity with CRM systems and a robust background in stakeholder engagement are essential. You will develop change management strategies and facilitate workshops, ensuring that communication aligns with the overall transformation goals.
Key Responsibilities
- Assess the organizational impact of change initiatives
- Craft communication and engagement plans for diverse audiences
- Coach leaders in their roles as change advocates
- Collect and analyze feedback on adoption processes
- Design interactive workshops and information sessions
Requirements:
- Five years in change management within technology settings
- Degree in human resources, communication, or related field
- Change management certification preferred
- Mastery of communication planning strategies
- Fluent in both French and English
Apply your change management skills to transform user experiences and enable organizational success.#J-18808-Ljbffr