Lead HCM vendor governance at McKesson, coordinating service operations, operational reporting, and accountability across enterprise technology services.
As a Senior Vendor and Operations Lead, you will support HR, Payroll, Time and Attendance, Total Rewards, Talent, and related integrations. The work centers on governance, vendor performance, contract renewals, financial planning, and risk closure. You will coordinate HCM Solution Managers, Technical Delivery Leads, Architects, Project Managers, and enterprise partners to strengthen operational transparency and service reliability.

Key Responsibilities

Establish recurring HCM operational governance across vendors and service providersConsolidate service health, risks, commitments, decisions,



and corrective actionsPrepare operational reporting for leadership and stakeholdersGovern Application Management Services commitments and performanceDrive escalations, remediation plans, and vendor commitments to verified completionRequirements:
Bachelor’s degree or equivalent education and experienceSeven or more years in vendor management, operations, governance, or related disciplinesEnterprise HCM SaaS and managed application services experienceExperience managing SLAs, KPIs, scorecards, and service metricsStrong communication, executive presentation, and stakeholder management skillsBring HCM governance, vendor accountability, service reporting, and escalation management expertise to McKesson’s technology portfolio.
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📌 Senior Hcm Vendor Governance Lead (Winnipeg)
🏢 McKesson
📍 Winnipeg