Technical Writer in Toronto creating accurate documentation for Agile squads, with emphasis on compliance, technical accuracy, and user-centered communication.
Reporting to the Leader, Business and Information Security Office and IT Compliance Management, this Technical Writer supports assigned projects. The position works with cross-functional teams and subject matter experts to produce procedures, policies, processes, standards, build books, and playbooks. Documentation must follow Interac standards.

Key Responsibilities

Build rapport with technical subject matter expertsCreate and maintain technical documentationAnalyze processes and document workflowsGuide project documentation repositories and referencesPublish knowledge resources for employeesRequirements:
Five-plus years of technical writing experienceDegree in information technology or related disciplineKnowledge of technical disciplines and ITSM practicesClear, accessible writing with technical accuracyUnderstanding of PCI and ISO27001 environmentsApply technical writing, compliance awareness, and knowledge management skills to documentation supporting Interac’s digital payment ecosystem in Toronto.
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📌 Technical Writer It Compliance (Winnipeg)
🏢 Interac
📍 Winnipeg