Crew Member

Holy Chuck | CA$18.00–CA$21.00 per hour

Work Location: In Person

About Holy Chuck

At Holy Chuck, we're redefining the burger experience. Our focus is simple: serving exceptional burgers made with fresh, locally sourced ingredients, quality products, and no compromises.

We believe fast-casual dining should never mean sacrificing quality. From our signature burgers to handcrafted sides and shakes, every detail is designed to deliver great food, outstanding service, and an experience our guests want to return to.

We're a team that takes pride in craftsmanship, teamwork, innovation, and genuine hospitality. If you're passionate about food, enjoy working in a fast-paced environment, and take pride in delivering quality and great service, we'd love to hear from you.

Position Summary

We are seeking enthusiastic, dependable, and hardworking Crew Members to join our team.

The successful candidates will play an important role in daily restaurant operations by preparing and cooking menu items, providing excellent customer service, maintaining cleanliness, and supporting both front-of-house (FOH) and back-of-house (BOH) operations.

This is a hands-on position suited to individuals who enjoy working as part of a team, take pride in food quality and presentation, and can maintain efficiency and organization in a busy, high-volume quick-service restaurant environment.

Key Responsibilities

1. Guest Service & Customer Experience

Welcome guests in a friendly, professional, and approachable manner. Take and process customer orders accurately and efficiently.

Deliver a positive guest experience by providing prompt, courteous, and attentive service.

Answer customer questions regarding menu items, promotions, and restaurant offerings.

Address customer concerns professionally and involve a supervisor or manager when necessary.

Ensure orders are prepared and delivered accurately and in a timely manner.

1. Food Preparation & Cooking

Prepare and cook burgers, chicken, fries, and other menu items according to established recipes and company standards. Prepare sauces, toppings, vegetables, proteins, desserts,



and other ingredients required for daily service.

Maintain consistent food quality, portion sizes, freshness, and presentation.

Properly portion, label, date, and store food products according to company procedures.

Restock assigned stations and ensure all ingredients and supplies are ready for service.

Follow preparation procedures to maintain consistency and minimize food waste.

1. Front-of-House Operations

Maintain cleanliness and organization of the front counter, dining areas, beverage stations, and washrooms. Assist guests with their orders and ensure service areas remain clean and presentable.

Restock front-of-house supplies, packaging, beverages, and other essential items.

Support counter service and general restaurant operations as required.

Assist with light food preparation and kitchen duties during slower service periods.

Work collaboratively with team members to maintain efficient service during peak hours.

1. Kitchen Operations

Maintain clean, organized, and properly stocked kitchen stations, preparation areas, equipment, and storage spaces. Work efficiently and accurately during busy service periods while communicating effectively with the kitchen team.

Assist with inventory rotation, product stocking, and receiving deliveries when required.

Follow established back-of-house procedures to ensure quick, consistent, and accurate food preparation.

Support various kitchen stations, including grill, fryer, prep, and expo, as needed.

Ensure workstations are properly cleaned, sanitized, and maintained throughout each shift.

1. Health, Safety & Food Handling

Follow all applicable food safety, sanitation, and workplace health and safety requirements. Ensure proper food handling, preparation, storage,



and temperature control procedures are followed.

Maintain high standards of personal hygiene and workplace cleanliness.

Use kitchen equipment safely and follow established operating procedures.

Maintain a safe, clean, and organized working environment.

Follow all company policies, procedures, and operational standards.

Qualifications & Requirements

Minimum of one year of restaurant, food service, or kitchen experience preferred.

Previous experience in a quick-service or high-volume restaurant environment is an asset.

Strong teamwork, communication, and interpersonal skills.

Ability to work efficiently in a fast-paced environment.

Strong attention to detail and commitment to food quality and consistency.

Reliable, punctual, organized, and able to manage multiple tasks.

Ability to remain focused and productive under pressure.

Positive attitude, strong work ethic, and willingness to learn.

Ability to follow instructions, recipes, and established operating procedures.

Ability to work flexible shifts, including evenings, weekends, and holidays.

Food service experience is considered an asset; training will be provided to suitable candidates.

The Ideal Candidate

We are looking for individuals who:

Are dependable, hardworking, and committed to being strong team players.

Take pride in food quality, cleanliness, and attention to detail.

Demonstrate a positive attitude and willingness to learn new skills.

Can remain organized, focused, and productive during busy service periods.

Communicate effectively and work collaboratively with colleagues.

Take initiative and understand the importance of supporting the entire team.

Thrive in an energetic, fast-paced QSR environment.

Are passionate about delivering great food and creating positive guest experiences.

Working Conditions & Physical Requirements

Ability to stand and remain active for extended periods.

Ability to lift and carry up to 25 lbs

Pay: $18.00-$21.00 per hour

Expected hours: 20.0 – 40.0 per week

Benefits

- Company events
- On-site parking
- Paid time off

Work Location: In person

📌 Crew Member (Toronto)
🏢 Holy Chuck
📍 Toronto