Theu00A0Cross-Dock Operatoru00A0is responsible for handling our customers' freight in a safe and efficient manner, maintaining dock systems and shipment data, and prioritizing daily dock operations. The ideal candidate for this position would be an individual that is driven to improve operational efficiencies at the dock level, and with a desire to grow into a future dock leadership role.u00A0
Specific Responsibilities include:
- Working in accordance with all Bison policies and procedures and safely operating all equipment.
- Completing load transfers either with forklift or by hand.
- Validating freight and managing paperwork, as well as updating the Bison system correctly and in a timely manner.
- Tracking and tracing of inbound and outbound moves at the dock using Bison systems& tools for both Truckload (TL) and Less Than Truckload (LTL) and prioritizing accordingly as to minimize failures or missed deliveries.
- Manifesting of inbound and outbound moves from the dock and communicating appropriately, including uploading and downloading of manifests through Bison systems.
- Completing daily dock audits, including noting outstanding Overages, Shortages, and Damages (OS), and communicating appropriately to coordinator or supervisor to ensure items are being acted upon.
- Completing and submitting daily activity logs to LTL Coordinator or LTL Supervisor.
- General housekeeping in and around the facility.
- Engaging in other activities as assigned by the LTL Supervisor or Terminal Manager.
Our Ideal Candidate will possess:
- Previous experience in a cross/dock warehouse environment.
- Hold a valid forklift license.
- Excellent customer service skills.
- Strong interpersonal skills with emphasis on relationship building among both internal and external stakeholders.
- Ability to work in a fast-paced workplace.
- Must be able to lift up to 50 lbs.
- Adaptable to change as this position will be in a constantly growing and changing area of the business.
- Intermediate skill level in data entry, and strong competence in being able to navigate around computer systems.
Shift: Continental Day Shift, 5:00 AM to 5:00 PM. This position follows a rotating 4-3-4-3 schedule, alternating between Thursday-Sunday and Friday-Sunday workweeks. This job is classified under NOC Code: 75101.