Represent PBS Systems with dealership customers through engaging presentations, product expertise, and skilled relationships. This full-time, permanent position is based at the Calgary headquarters.
The Customer Engagement Team Lead supports the Manager of Product Marketing while coordinating daily assignments and long-term team goals. You will share PBS products and capabilities, encourage adoption, create community among customers, and clarify how software addresses dealership needs. The work connects customer engagement with marketing, sales, development, implementation, and deployment planning.

Key Responsibilities





Proactively host customer engagement sessionsCreate conference and workshop content and presentationsShare PBS products to increase customer adoptionOrchestrate community among PBS customersConvey PBS culture through presentations and relationshipsRequirements:
High school diploma or equivalency requiredExcellent customer service skills requiredDealership experience is an assetStrong verbal and written communication skillsAbility to provide and receive constructive feedbackUse customer engagement, dealership knowledge, communication, and presentation skills to strengthen PBS Systems customer experiences.
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📌 Customer Engagement Team Leader (Winnipeg)
🏢 PBS Systems
📍 Winnipeg