We are proud to be part of a agile industry focused on customer relations, account management, and business development. As our team continues to grow, we're excited to welcome individuals ready to step into the world of customer success and begin their journey with us as Customer Account Representatives.

Our Customer Account Representatives play an active role in managing face-to-face customer interactions and supporting business development activities. This in-person position brings together several aspects of customer account management, including customer communication, product presentations, service recommendations, and day-to-day account assistance.

Your responsibilities:

- Build and maintain strong relationships with new and existing customers through regular face-to-face communication
- Get to know customers' needs, interests, and goals before suggesting relevant products or services
- Recognize opportunities to move a conversation forward and assist customers with the next steps
- Help customers sign up for their chosen services and complete their orders
- Respond to questions, address concerns, and follow through when additional assistance is needed
- Coordinate with coworkers and management to keep customer interactions and account activities running smoothly




- Keep account information organized and securely maintained in our CRM system

What we're looking for:

- An outgoing, approachable personality and an interest in working with people
- Comfort meeting and speaking with customers in person
- Receptiveness to feedback and a willingness to develop new skills
- Personal initiative and a dependable approach to work
- The ability to manage individual responsibilities while cooperating with others
- Previous experience in customer service, sales, retail, hospitality, or a related field is welcome but not necessary
- Full-time availability

What you can expect:

- A stable, full-time position
- Paid training and guidance as you become familiar with the role
- Opportunities to progress into positions with greater responsibility
- Accessible leadership and coworkers who are happy to share their knowledge
- Firsthand experience in customer account support, relationship management, and business development
- Opportunities to strengthen your communication, presentation, and other professional skills

This is a full-time, in-person opportunity. Pay: $43,700.00-$51,300.00 per year

Work Location: In person

📌 Customer Account Representative – Entry Level (Etobicoke)
🏢 VIDA PERFORMANCE GROUP
📍 Etobicoke