Turn customer feedback and operational data into actionable insights as a Customer Experience Intelligence Analyst with work from home available. Build dashboards and reporting that support decisions.

This full-time analyst role at Agilent Technologies connects customer perceptions, operational performance, and business outcomes. You will support CX measurement, Qualtrics analytics, survey programs, and integrated data analysis. The work helps stakeholders access accurate, timely customer intelligence for customer-centric action.

Key Responsibilities

Analyze customer feedback, operational, CRM, and business data

Develop dashboards, scorecards, and reporting solutions

Identify trends, drivers, risks, and opportunities

Manage ACX web pop-up and intercept surveys





Translate business questions into actionable recommendations

Requirements

Bachelor's degree or equivalent professional experience

Five or more years in CX, analytics, or insights

Experience with Qualtrics programs, reporting, and dashboards

Strong analytical, communication, and stakeholder management skills

Experience with survey, CRM, ERP, and operational datasets

Apply customer experience knowledge, Qualtrics expertise, and analytical judgment to strengthen Agilent's data-driven decision-making.

📌 Customer Experience Intelligence Analyst (Winnipeg)
🏢 CA00 Agilent Technologies Canada
📍 Winnipeg