Customer Records Clerk – Duplicate Contact Review Office Administration | Duplicate Contact Review | Remote | Full-time | 64,480–67,600 per year This remote office role helps identify possible duplicates in an online customer database. You will not merge accounts independently or assume that a shared name proves the records belong together. One pair could have the same phone number and similar names; another could share an address but have different account holders.

Read each field carefully and document the relevant similarities and differences. If the employer’s instructions allow a routine correction, follow them; A shared email address may belong to a household or office and should not be treated as proof on its own. State which records were examined, which fields agree, and which details conflict or are missing.

Do not copy unnecessary private information into a separate document. That is why a check based on a single field is weak. This work calls for accuracy with names, dates, and contact fields, and comfort with online records.





Customer service experience can help you understand the impact of sending messages to the wrong record. Office administration experience can help with orderly comparisons and notes. Both can help, but a beginner who checks carefully can learn the employer’s record rules and tools.

If the authorized reviewer determines that the two records are separate people, record that outcome so the same pair does not keep returning without context. A home office or another private setting can support this work from home. The position is full-time.

Careful comparison and a willingness to leave an uncertain match unresolved are the qualities to show.

Experience with contact lists or customer records can help, but newcomers are welcome. Use your resume to make relevant accuracy and note-taking skills clear. If you’re selected for the next step, you may be asked to complete an application on the hiring company’s website. A particular database product is not required at the start.

📌 Customer Records Clerk - Duplicate Contact Review (Quebec City)
🏢 HRS Talent Solutions
📍 Quebec City