Overview

Languages

English

Education

- Secondary (high) school graduation certificate
- or equivalent experience

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Business

Responsibilities

Tasks

- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Perform general office duties
- Answer clients' inquiries and provide information

Experience and specialization

Computer and technology knowledge

- Microsoft Publisher
- Database software
- MS Excel
- MS Windows
- MS Word
- Social Media
- Spreadsheet
- Google Drive
- Shopify
- Zoho CRM
- Electronic mail

Type of experience

- Call centre

Additional information

Work conditions and physical capabilities

- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure

Personal suitability

- Punctuality
- Client focus
- Productive interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner

📌 customer service assistant (Mission)
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📍 Mission