You'll work with dynamic colleagues
- experts in their fields
- who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.
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Reporting to the VP, Canadian Shared Services, the Program Manager acts as a strategic partner and is responsible for enabling the effective execution of strategic and operational priorities across the function. The role requires strong program coordination, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.
Working closely with the VP and leadership team, the Program Manager coordinates key programs and initiatives, supports leadership forums and communications, and ensures deliverables are executed on time. The role connects teams across Canadian Shared Services to drive alignment, monitor progress, and support disciplined follow-through.
Strategic & Business Management Support What this means: highlights the “right hand to leadership” support – it’s anchored around enabling Canadian Shared Service LT to run the business effectivelyEnable leadership team execution of strategy by developing plans, tracking progress, and ensuring alignment across prioritiesLead and manage annual and quarterly planning cycles, ensuring prioritization, coordination,



tracking and documentation across leadership teamsProvide business management support to ensure leaders are aligned on strategy, messaging, and operating principlesAct as a trusted partner to leaders, helping translate strategy into actionable plans and decisionsEnable alignment across Ins Ops leaders and teams by connecting priorities, sharing insights, and driving coordinated executionOperational Performance, Data & Insights What this means: how to bring clarity and discipline to the businessDevelop and manage key management operating system elements (e.scorecards, dashboards, monitoring tools)Track and analyze business performance data to support decision-making and identify opportunities/issuesProvide insights that help leadership assess progress against goals and adjust plans as neededCommunications & Engagement What this means: bringing leadership voice and clarity across the orgDevelop and execute internal communications strategies to inform and engage teams and stakeholdersDevelop senior leadership messaging in “the voice of” the leader, including preparation for speaking engagements (drafting speaking notes that the leader can personalize)Ensure consistent messaging aligned to strategy, priorities, and leadership directionSupport leadership in delivering clear communications across the organization (email comms, Engage posts, etc.)Business Initiatives & Project Leadership What this means:



this is about making things happenLead and/or support business initiatives in various capacitiesEnsure initiatives align to broader strategy and deliver intended business outcomes (work closely with STBP on alignment)Provide structure, coordination, and execution support across a portfolio of prioritiesLeadership Enablement & Governance Support the VP and leadership team by coordinating priorities, governance activities, decision-support materials, and follow-up actions.
Translate leadership direction into structured plans, communications, and execution mechanisms that enable organizational follow-through.
Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.
Experience working in project management functions or relevant experienceHighly organized and able to effectively prioritize and manage multiple initiatives and deadlines for various stakeholdersStrong and effective relationship builder with the ability to influence across boundariesExcellent communication and facilitation skills, including the ability to summarize and present in a transparent and concise manner to executive-level audiencesStrong problem solving, analytical and critical thinking skills with a continuous improvement mindsetSelf-starter, takes initiative and has a desire to probe and solutionAbility to work in ambiguous situations and with limited process definition or documentationAbility to adapt to change and pivot quickly with changing prioritiesAbility to manage through influence and collaborate to achieve goalsUniversity or College degree or post-secondary educationKnowledge of the Group Benefits or Health industry is an assetWhat’s in for for you ? Being a member of the Sun Life family, a group o

📌 Program Manager, Canadian Shared Services (Winnipeg)
🏢 Sunlife Québec
📍 Winnipeg