Drive customer success at Aggreko as a Team Lead, Service Operations in Toronto, ON, using project execution and client partnership skills. Lead service delivery while connecting customers with internal teams.

This Team Lead role centers on seamless project execution, service excellence, and stronger customer relationships. You will align operational delivery with expectations, resolve challenges, and identify performance improvements. The work spans customer success, operations, project requirements, and service delivery.

Key Responsibilities

Build trusted customer relationships and lead service-related escalations

Define project requirements and deliver solutions for evolving needs

Lead project planning, installation, execution, and successful outcomes

Coordinate sales, operations, logistics,



and technical teams

Monitor service quality, retention, and issue-resolution performance

Requirements

Five or more years in customer success or service delivery

Understanding of operational processes and customer outcomes

Relationship-building skills with customers and internal stakeholders

Problem-solving, communication, and influencing skills

Skilled English and French communication, verbally and in writing

Bring customer success, operational leadership, and bilingual communication skills to Aggreko’s Toronto service operations team.

📌 Customer Success Operations Team Lead (Winnipeg)
🏢 Aggreko
📍 Winnipeg