Our client is looking for a seasoned Technology Delivery Lead to drive a complex ServiceNow program end-to-end for a confidential banking client. The program supports a retail banking transformation across operations, branches, contact centre and support teams, leveraging ServiceNow Financial Services Operations (FSO). Montreal, QC, hybrid preferred Contract: Language: French required, bilingual 120–$150 CAD/hour Own delivery of multiple concurrent technology initiatives, from requirements through build, testing, deployment and value realization. Establish integrated delivery plans, milestones, dependencies and release commitments. Lead distributed Canada/India teams, aligning capacity, ownership and accountability across internal teams, vendors and delivery partners. Manage scope, RAID, dependencies, capacity and delivery risks. Challenge development progress, estimates, test coverage, defects, setting readiness and data readiness.



Ensure release readiness and successful production deployment, resolving critical blockers. Strong technology delivery leadership with experience delivering complex, multi-workstream programs concurrently. ServiceNow delivery experience. Experience managing distributed Canada/India or offshore teams. Ability to assess and challenge technical delivery, including development, testing, defects, environments and data readiness. End-to-end ownership mindset and strong stakeholder management skills to navigate banking stakeholders, governance and committees. Experience managing multiple vendors and delivery partners. French-speaking and bilingual. ServiceNow certification. Experience delivering ServiceNow FSO solutions.

📌 Technology Delivery Lead (Winnipeg)
🏢 Myticas Consulting
📍 Winnipeg