Looking for a role where you can make a difference without getting lost in the flock?

Juicy Goosey is "THE" CRM built for home service brands. Our software helps service businesses run their whole operation in one place: leads, scheduling, customers, invoicing and more. We're growing fast, our customers are awesome, and we need someone great to help them get the most out of the platform.

That's where you come in.

What you'll be doing

- Answering customer questions by chat, email and video call, and helping them get unstuck
- Walking new clients through onboarding and getting them up and running
- Troubleshooting issues and figuring out what's going on when something isn't working
- Logging bugs and feature requests clearly, and working with our product team to get them sorted
- Turning common questions into help articles and quick how-to guides
- Being the friendly, reliable voice our customers are happy to hear from

What we're looking for

- 1+ years in customer support, technical support or a client-facing role (SaaS or CRM experience is a big plus)
- Excellent written and spoken English. Explicit, friendly communication is the heart of this job




- Comfortable with tech and quick to learn new software
- Patient, curious and genuinely happy to help people solve problems
- Organized and able to juggle multiple conversations without dropping the ball
- Experience with home service businesses (pool, HVAC, cleaning, landscaping, etc.) is a bonus, not a must

What's in it for you

- Commission on top of your wage: earn incentives for every new client you help onboard
- Steady hours: Monday to Friday, 8 AM to 4 PM Eastern. Evenings and weekends are yours
- Work remotely from home
- A fun, supportive team that doesn't take itself too seriously (we named the company Juicy Goosey, after all)

Ready to join the gaggle?

Apply with your resume and a few lines telling us about a time you turned a frustrated customer into a happy one. We'd love to hear from you!

Juicy Goosey is an equal opportunity employer. We welcome applicants from all backgrounds.

Pay: $50,000.00-$60,000.00 per year

Benefits

- Work from home

Work Location: Remote

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