We are a well-established, patient-focused dental practice in Ottawa, proud of our dedicated team, longstanding patient relationships, and commitment to exceptional care. We are looking for a dependable, organized, and personable Dental Administrator to become a valued member of our team.

This position plays an important role in the day-to-day operations of our practice, with a primary focus on hygiene scheduling and patient coordination, alongside a full range of front-desk administrative responsibilities.

We are looking for someone who takes initiative, enjoys staying organized, and approaches their work with care and attention to detail. The ideal candidate is comfortable managing multiple priorities, communicates confidently and professionally, and takes pride in providing an exceptional patient experience.

We value reliability, accountability, adaptability, and a collaborative approach to teamwork. If you enjoy taking ownership of your responsibilities, solving problems, and contributing to a positive and supportive workplace, we would love to hear from you!

Key Responsibilities

- Proactively manage and optimize hygiene scheduling, including patient follow-ups, filling cancellations, and maintaining an efficient appointment schedule
- Coordinate patient appointments, recalls, and scheduling inquiries
- Prepare treatment estimates and insurance predeterminations
- Communicate professionally with patients by phone, email, and in person
- Assist with insurance processing, payment collection, and patient account inquiries
- Maintain accurate patient records and administrative documentation




- Collaborate with clinical and administrative team members to support efficient daily operations
- Participate in all aspects of reception and front-desk responsibilities as needed

Qualifications & Skills
- Previous administrative or customer service experience required
- Dental or healthcare experience is an asset, but not required — we welcome candidates with transferable skills and a willingness to learn
- Strong organizational skills and attention to detail
- Excellent interpersonal and communication skills
- Ability to prioritize tasks, work independently, and follow responsibilities through to completion
- Comfortable learning new software and office systems
- Professional, adaptable, and team-oriented
- Additional languages, including French or Ukrainian, are considered an asset

What We Offer
- A welcoming, supportive, and team-oriented team environment
- A stable, long-term opportunity within an established dental practice
- An opportunity to develop skills and take ownership of meaningful responsibilities
- A consistent Monday–Thursday workweek with no Friday or weekend shifts

Schedule
- Approximately 30 hours per week
- Monday–Thursday
- Alternating shifts within our operating hours of 7:30 a.m.–6:15 p.m.
- No Fridays or weekends

How to Apply Please submit your resume and a brief cover letter outlining your relevant experience and interest in the position.

We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.

Pay: $23.00-$26.00 per hour

Benefits

- Company events
- Dental care
- On-site parking
- Paid time off

Work Location: In person

📌 Dental Administrator (Ottawa)
🏢 Conroy Dental Centre
📍 Ottawa