true north Dental Centre is seeking an organized, personable, and detail-oriented Dental Administrator to join our team.

As the primary point of contact for our practice, you will manage patient scheduling, handle billing and insurance processing, coordinate daily front-desk workflows, and support an exceptional, patient-centered care experience.

Key Responsibilities

Patient Coordination &

- Front Desk Support

-Welcome patients with a warm, professional demeanor and manage check-in/check-out procedures.

-Manage high-volume telephone, email, and digital appointment inquiries promptly.

-Maintain an organized daily schedule, optimizing practitioner time and reducing patient wait times.

Insurance &

- Billing Operations

-Process patient billing, collect payments, and manage electronic insurance claims/claims submissions.

-Verify insurance coverage eligibility and explain treatment costs and financial options clearly to patients.

-Resolve account discrepancies and conduct follow-ups on outstanding balances.

Clinical &

- Practice Administration

-Create, update,



and securely maintain detailed digital patient records in compliance with PHIA and provincial regulations.

-Prepare daily patient charts, appointment schedules, and administrative reporting for doctors and clinical staff.

-Manage incoming and outgoing patient records, specialist referrals, and office correspondence.

Qualifications &

Competencies

-Education &

Experience: Graduation from a Dental Administration or Office Administration program (e.g., RRC Polytech or equivalent) or equivalent clinical/administrative experience in a dental setting.

-Software &

- Tech Proficiency: Experience with Tracker practice management software is considered an asset; proficiency with standard office productivity tools.

-Industry Knowledge: Understanding of dental terminolog, private insurance claim submission systems, and Manitoba fee guides.

-Interpersonal Skills: Exceptional verbal and written communication skills with a solid commitment to team collaboration and high-standard patient care.

How to Apply

Qualified candidates are invited to submit their résumé to [email protected].

📌 Dental Administrator (Winnipeg)
🏢 true north Dental Centre
📍 Winnipeg