We are seeking a dynamic and friendly Dental Receptionist to join our team at Wortley Road Dental! In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing the front desk operations. Your energy and organizational skills will help create a welcoming setting, streamline appointment scheduling, and ensure smooth communication between patients and the dental team.
Responsibilities
- Greet patients warmly and professionally upon arrival, creating a positive first impression.
- Schedule, reschedule, and confirm patient appointments using dental practice management software Tracker.
- Manage phone systems efficiently to answer inquiries, provide information, and direct calls appropriately.
- Verify patient insurance details, process payments, and handle billing procedures accurately.
- Maintain organized patients records and ensure all patient information is up-to-date and confidential.
- Assist with administrative tasks including filing, faxing, and correspondence to support daily office operations.
- Communicate effectively with patients regarding appointment reminders, treatment plans, and follow-up care.
Requirements
- Prior experience as a dental receptionist is highly preferred.
- Prior experience with Tracker preferred but not required.
- Strong knowledge of medical terminology relevant to dental care.
- Excellent organizational skills with attention to detail in managing electronic medical records and office documentation.
- Ability to handle phone systems confidently while maintaining professionalism under pressure.
- Previous experience working in a fast-paced office environment with administrative responsibilities.
Join us in delivering outstanding patient care through efficient front desk operations! This role offers the chance to work in a supportive environment where your skills make a real difference in people’s lives. Pay: $20.00-$27.00 per hour
Expected hours: 36.0 – 40.0 per week
Benefits
- Dental care
Experience:
- Dental receptionist: 2 years (required)