Job Summary The Full-Time Dental Receptionist supports a welcoming, organized dental office by coordinating front-desk activity and helping patients navigate their visits. This role balances attentive service with accurate administrative work, clear communication, and efficient coordination with the dental team.

Responsibilities

- Welcome patients, assist with check-in and check-out, and keep front-desk interactions professional and considerate.
- Manage a multi-line phone system, respond to routine questions, and route messages or requests to the appropriate team member.
- Schedule appointments, update patient information, and maintain accurate electronic medical records while protecting confidentiality.
- Use office systems such as OpenDental to support daily administrative workflows and communicate relevant updates to colleagues.
- Your impact: Organized reception and reliable records help the dental team stay informed and patients experience smoother visits.
- Handling walk-in inquires and coordinating emergency appointments with clinical team




- Housekeeping including cleaning the office, restocking supplies and refreshments
- Create treatment plans with direction from the clinical team
- Coorespond with insurance to determine patient coverage for dental estimates and claims

Skills ****1-2 years dental office experience needed for this role

Required: Clear communication, organization, accuracy, basic computer skills, and the ability to manage front-desk tasks and multi-line calls with care. Familiarity with medical terminology and electronic medical records supports dependable scheduling, record updates, and patient service.

Preferred: Dental receptionist, dental office, medical office, general office, or administrative experience is valuable. Experience with OpenDental, front-desk operations, and multi-line phone systems can help you contribute confidently to an organized practice.

Benefits

- Dental care
- In office parking

Work Location: In person

📌 Dental Receptionist - Full Time (Newmarket)
🏢 Smile Story Dental Centre
📍 Newmarket