Direct terminal day-of operations with Air Canada, using sound judgment, operational responsiveness, and safety protocols to support passengers and teams. Work includes shifts in 24-hour airport facilities.
In this Airport Operations Manager
- Terminal position, you will coordinate activity across boarding gates, check-in counters, and checkpoint areas. You will supervise unionized personnel, respect collective agreements, and encourage accountability through coaching and feedback. You will also monitor on-time performance, resolve operational issues, and represent Air Canada's commitment to a warm welcome during irregular operations.

Key Responsibilities





Supervise operational processes supporting on-time performanceBrief team members on recent standard operating proceduresDe-escalate passenger situations and provide safe serviceAudit safety, SOP, and service-standard complianceCoordinate activities during operational irregularitiesRequirements:
Minimum post-secondary diploma or equivalent experienceTwo years of leadership or equivalent operational experienceAbility to solve problems under high stressExcellent oral, written, and interpersonal communicationAbility to adapt to unpredictable task changesBring airport operations knowledge, decisive problem-solving, and empathetic supervision to Air Canada's terminal leadership team.
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📌 Airport Terminal Duty Operations Leader (Winnipeg)
🏢 Air Canada
📍 Winnipeg