At Sienna, we empower our team members across Ontario, British Columbia, Saskatchewan and Alberta to help our residents live the life they desire and deserve. A competitive compensation and vacation package
- Employer Paid Health & Dental Benefits
- A welcoming culture that values diversity and differing perspectives, experiences and beliefs Reporting to the Vice President, Resident Experience & Business Systems Support, the Senior Manager, Scheduling Operations provides strategic leadership and operational oversight the centralized scheduling team that support both the Long Term Care and Retirement Divisions. This role partners with Operations, Shared Services, Labour Relations, Finance, and site leadership teams to develop and implement workforce scheduling strategies that improve efficiency, support employee experience, and enable high-quality resident and client care. The Senior Manager, Scheduling Operations drives standardized scheduling practices, the enhancement of service delivery, and ensures consistent execution of scheduling processes across the organization. Establish standardized scheduling practices, processes, and service levels across all sites and business units.
- Monitor scheduling performance, staffing coverage, vacancy management, and workforce utilization metrics to identify trends and opportunities for improvement.
- Drive continuous improvement initiatives to optimize scheduling workflows, systems, and resource allocation.
- Provide strategic oversight of workforce deployment to ensure appropriate staffing levels are maintained while managing labour costs.




- Analyze workforce data and scheduling trends to identify opportunities for increased efficiency and improved staffing outcomes.
- Ensure scheduling practices comply with legislation, organizational policies, collective agreements, employment standards, and applicable regulations.
- Collaborate with Operations, Human Resources (Shared Services, Labour Relations, HRBPs), Finance, and other stakeholders to ensure alignment on workforce management priorities.
- Support change management initiatives related to workforce planning, scheduling processes, and technology implementations.
- Postsecondary degree in Business Administration, Healthcare Administration, or a related field.
- 7+ years of progressive leadership experience in workforce management, scheduling operations, staffing, healthcare operations, or a related field.
- Experience with workforce management and scheduling systems.
- Strong leadership and people management skills.
- Advanced workforce planning and scheduling expertise.
- Excellent communication, presentation, and change management skills.
- Demonstrated ability to lead through change and drive continuous improvement.
- High level of organizational, planning, and project management skills.
- Experience working with Microsoft Suite (Word, Outlook, Excel, PowerPoint, etc.) This is an in office position at our Shared Support office in Markham.
- Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position . Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace.

📌 Senior Manager, Scheduling Operations (Winnipeg)
🏢 Sienna Senior Living
📍 Winnipeg