Make a real difference in someone's day.

MCITY Support Services is hiring a part-time Developmental Services Worker (DSW) in Kanata, Ontario, to support an adult client living with a developmental disability and epilepsy. This posting is for an existing vacancy.

MCITY Support Services is a licensed and insured Ontario home and community care provider. Our team of certified support workers and nursing professionals delivers personal care, companionship, medication support, respite and special-needs care, available 24 hours a day, 7 days a week. Every team member is screened for both experience and empathy.

WHAT YOU'LL DO

You will provide one-to-one support to an adult client with a developmental disability and epilepsy during a consistent weekday shift. Your focus is the client's safety, health and independence: following their individual Seizure Action Plan, supporting daily living and community activities, and documenting accurately. You will work closely with the client's family, care team and MCITY supervisors.

WHAT YOU NEED

1. Successful completion of a Developmental Services Worker (DSW) program at a recognized educational institution, with a DSW certificate or diploma from a recognized or ministry-approved program.
2. Demonstrated experience supporting clients with disabilities, including clients with epilepsy. ( at least one year in developmental services, community support, group home, day program or home care settings)
3. Strong verbal and written communication skills in English.
4. Current Standard First Aid and CPR/AED certification (Level C).
5. Clear Vulnerable Sector Police Record Check, completed within the last six months.
6. Up-to-date immunization records, including a two-step TB test.
7. Legally entitled to work in Canada.
8. Availability for the full schedule: Monday to Friday, 11:00 a.m. – 3:00 p.m. Eastern Time.

NICE TO HAVE ● Formal seizure first aid or epilepsy awareness training (for example, through an Ontario epilepsy agency).

● Training in emergency seizure (rescue) medication administration.

● Medication administration training relevant to developmental services.





● Experience implementing an individual Seizure Action Plan and keeping seizure logs.

● Training in safe lifts and transfers, non-violent crisis intervention or positive behaviour support.

● A valid Ontario driver's licence, a reliable vehicle and valid automobile insurance for community outings.

WHAT WE OFFER

$24.00 – $26.00 per hour, based on experience and qualifications.

● A consistent weekday daytime schedule with one client, so you can build a meaningful relationship.

● Paid orientation, including client-specific Seizure Action Plan training, abuse prevention training (refreshed annually) and emergency preparedness training.

● Ongoing training and professional development.

● Responsive supervisors and 24/7 on-call support.

WHAT THE WORK IS LIKE

Key duties and responsibilities Epilepsy and seizure support

● Know and follow the client's individual Seizure Action Plan (also called The Epilepsy Management Plan), including their seizure types, known triggers, first aid steps and when to call for help.

● Learn the client's usual behaviour and communication so you can spot subtle or atypical seizure signs, especially if the client cannot easily describe how they feel.

● Recognize seizure activity and respond calmly with seizure first aid: time the seizure, protect the client from injury, place them on their side when safe, and never restrain them or put anything in their mouth.

● Call 911 according to the plan, including when a seizure lasts longer than 5 minutes, seizures repeat without full recovery between them, the client is injured, or a seizure happens in water.

● Monitor and reassure the client during post-seizure recovery and stay with them until they are fully alert.

● Record each seizure accurately (date, time, duration, description, recovery and any injury),



report it promptly to the family and MCITY supervisor, and keep logs ready to share with the client's physician or neurologist.

● Watch for changes in seizure pattern, alertness or behaviour, especially after medication changes, and report them the same day.

● Support seizure-trigger management, such as consistent routines, adequate rest, regular meals and hydration.

● Maintain a secure environment: reduce fall and injury risks at home and in the community, and follow water-safety precautions (for example, supervised bathing). Daily living and person-centred support

● Assist with bathing, showering, grooming, oral care, dressing and toileting with dignity and respect.

● Support safe transfers, positioning.

● Prepare meals and snacks that match the client's preferences and prescribed dietary needs.

● Implement the client's Individual Support Plan.

● Provide companionship and meaningful social engagement, using positive, person-centred approaches to communication and behaviour.

● Handle light housekeeping related to the client's care, such as tidying the client's room and bathroom.

● Follow infection prevention and control practices at every shift. Communication and documentation

● Complete clear, accurate daily notes, incident reports and medication records, including any medication errors or refusals.

● Communicate regularly with the client's family and MCITY supervisors about health changes or concerns.

● Follow MCITY policies, privacy and confidentiality requirements, the emergency preparedness plan, and Ontario health and safety standards.

Job Type: Casual

Pay: $24.00-$26.00 per hour

Benefits

- Flexible schedule

Education:
- AEC / DEP or Skilled Trade Certificate (required)

Experience:
- supporting clients with disabilities: 1 year (required)

Language:
- English (required)

Licence/Certification:
- Driving Licence (preferred)
- CPR Certification (required)
- First Aid Certification (required)
- Vulnerable Sector Police check which is within 6 months old (required)
- DSW Certificate (required)

Work Location: In person

📌 Developmental Services Worker (DSW) - Kanata, Ontario (in-home support)
🏢 M CITY Support Services
📍 Kanata