DevOps Engineer – Production Support | AWS | SRE | Payments

We are looking for an experienced DevOps Engineer with strong expertise in

AWS, Infrastructure, CI/CD, Terraform, GitHub, SRE and Production Support to support and enhance highly available, business-critical payments and financial services platforms.

The ideal candidate will have a solid combination of DevOps engineering and production support experience, with the ability to troubleshoot complex production issues, automate operational processes, build and maintain CI/CD pipelines, and improve the reliability, scalability and performance of cloud infrastructure.

Key Responsibilities

 Design, implement and maintain CI/CD pipelines for application and infrastructuredeployments.

 Develop and manage CI/CD workflows using GitHub / GitHub Actions and related DevOps tooling.

 Build and maintain AWS cloud infrastructure across development, testing and production environments.

 Implement Infrastructure as Code (IaC) using Terraform, including reusable modules and automated provisioning.

 Support AWS services including EC2, VPC, IAM, S3, RDS, Lambda, CloudWatch and ECS/EKS.

 Provide L2/L3 Production Support for critical payment and banking applications.

 Monitor production environments and respond to incidents, alerts and performance issues.

 Perform root cause analysis (RCA)



and implement permanent fixes to prevent recurring incidents.

 Participate in on-call / incident management activities for critical production platforms.

 Develop automation using Python, Bash or PowerShell to reduce manual operational activities and improve reliability.

 Implement and maintain monitoring, logging and observability using tools such as CloudWatch, Prometheus, Grafana, Splunk or similar.

 Work closely with application, infrastructure, security and payment teams to resolve production issues.

 Support application releases, deployment validation, rollback and recovery activities.

 Implement SRE practices, including reliability improvement, automation, incident reduction and operational resilience.

Required Technical Skills

 AWS - Strong hands-on experience with AWS cloud infrastructure. EC2, VPC, IAM, S3, RDS, Lambda, CloudWatch, ECS/EKS.

 DevOps & CI/CD, GitHub Actions, Jenkins, GitLab CI/CD or Azure DevOps

 Infrastructure as Code – Terraform, Ansible

 Production Support / SRE

 Containers - Docker and Kubernetes

 Automation - Experience automating deployment, infrastructure and operational processes.

 Payments / Banking Experience

 Experience in payments, cards, transaction processing or financial services is highly desirable.

📌 DevOps Engineer (Toronto)
🏢 Devdort
📍 Toronto