Manage Desjardins Claims Special Investigations Unit operations through fraud investigations, governance, and continuous improvement. Use data and reporting to guide decisions.
As Manager, Claims Fraud Management and SIU, you lead fraud prevention, detection, investigation, and resolution priorities. You oversee operational performance and compliance with legal, regulatory, privacy, and evidence-handling requirements. The role also develops teams and partnerships.

Key Responsibilities

Oversee SIU operations across the Claims DepartmentDrive fraud prevention, detection, investigation, and resolutionEstablish procedures, controls, and governance frameworksProvide fraud guidance and strategic recommendationsCoach teams through performance and capability developmentRequirements:
Minimum nine years of relevant experienceAt least six years of management experienceExperience leading teams and workforce planningIntermediate knowledge of SIU operations and improvement practicesAvailability to travel between offices and industry eventsBring SIU operations leadership, fraud investigation expertise, governance knowledge, and team development experience to Desjardins Claims.
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📌 Special Investigations Unit Manager (Winnipeg)
🏢 Desjardins
📍 Winnipeg