Position Overview The Audience Services Associate (ASA) helps make sure the JCCC is ready, safe, and welcoming for everyone who visits — for classes, rentals, festivals, performances, meetings, and more. You will help set up and take down rooms, keep the building in good shape, support events, and make sure guests have a good experience

Responsibilities

Event and Room Setup

· Set up and dismantle rooms, tables, chairs, audiovisual equipment, electrical cables, and other event-related equipment for events, classes, and facility rentals.

· Keep spaces and furniture clean and ready for use.

· Help during events to make sure everything runs smoothly and guests are supported.

· Work with staff and volunteers to get spaces ready on time.

Building Care and Maintenance

· Do daily checks to make sure the building is clean, safe, and working well.

· Maintain cleanliness of the venue and ensure spaces are clean and presentable.

· Replace diminishing supplies and ensure that equipment and infrastructure necessary for programming are in working order.

· Help organize and store supplies, tools, and equipment.

· Report bigger problems to your supervisor or outside contractors.

Supplies and Inventory

· Keep track of supplies such as paper products, cleaning materials, drinks, and garbage bags.





· Restock when needed and tell your supervisor when supplies are low.

Security and Access

· Help manage building keys and alarm systems.

· Be part of the on-call team for after-hours security issues.

· Make sure the building is secure and locked when needed.

Working with Others

· Work with cleaners, landscapers, and other contractors to make sure jobs get done well.

· Help other staff and volunteers as needed.

· Join meetings or committees related to building and event support.

Other

· Perform additional responsibilities and special projects as assigned by management.

Qualifications

Skills and Experience:

· Good at working with people and being helpful and respectful.

· Can work in a busy place and handle changes quickly.

· Organized, dependable, and able to solve problems.

· Can lift and carry 16–50 lbs, stand or walk for long periods.

· Some experience with repairs, cleaning, or event setup is helpful.

· Interest in Japanese culture is an asset.

Additional Considerations:

· Must be able to work flexible, non-standard hours, including weekends, nights, and holidays.

· Must be available for occasional on-call security coverage.

Pay: From $22.50 per hour

Expected hours: 4.0 – 16.0 per week

Work Location: In person

📌 Director of Audience Experience (Toronto)
🏢 Japanese Canadian Cultural Centre
📍 Toronto