Shop Foreman/ Technical Services ManagerWelcometo Foss Group of Companies — Where Values Drive Everything We Do Roy Foss and Foss National Leasing.
These are dedicated and passionate individuals who embody our core valuesdaily, building a reputation for excellence in retail, fleet, service, andinnovation. Setthe standard – We raise the bar. We are proudof the long-standing relationships we've built with our clients, customers, andour team members. Salary Range: Base + Bonus
- OTE $80,000.00
- $100,000.00/yearly About The Current Open RoleRoy Foss Motors
- Thornhill is seeking an experienced Shop Foreman/Technical Services Manager toprovide technical leadership, training, and support to the service departmenttechnicians while ensuring effective shop operations, quality workmanship, andcompliance with manufacturer standards. This role isresponsible for mentoring and onboarding technicians, assisting with complexdiagnostics, conducting road tests, maintaining shop organization, monitoringtechnician unapplied time, and ensuring compliance with manufacturer warrantypolicies and procedures. The ShopForeman/Technical Services Manager will work closely with the Service Manager,Tower Operator/Dispatcher, Service Advisors, and technicians to improve shopproductivity, technician performance, and customer satisfaction. Train, mentor, and support technicians and apprentices to improvetechnical skills, efficiency, and overall performance. Provide diagnostic support for complex repairs, conduct road tests,and assist with resolving repeat repairs and customer comebacks. Oversee shop cleanliness, organization, safety, and the proper useand maintenance of tools and equipment. Ensure compliance with manufacturer warranty policies, repairprocedures,



documentation, and parts retention requirements. Perform quality control inspections to ensure repairs meetdealership and manufacturer standards. Collaborate with the Service Manager, Tower Operator/Dispatcher, andService Advisors to improve shop efficiency, repair quality, and customersatisfaction. Ensure technicians follow dealership policies, standard operatingprocedures, and manufacturer guidelines. Assist with prioritizing and distributing repair work based ontechnician skill levels, workload, and shop capacity. Monitor technician performance and provide coaching to improveproductivity, repair accuracy, and efficiency. Communicate technical issues, equipment needs, and workflow concernsto the Service Manager in a timely manner. Promote a culture of teamwork, accountability, continuous learning,and exceptional customer service. 2-3 years related experience and/or training; Employeeteam building and social events. Fosspurchase and service program. We believe that a diverse andinclusive team is not only our strength, but it also drives innovation andhelps us better serve our customers and community. We consider all qualified applicantswithout regard to race, color, religion, gender, gender identity or expression,sexual orientation, national origin, age, or disability. Our commitment toequal opportunity extends to all aspects of employment, including hiring,training, promotion, compensation, and benefits. In accordance with the Accessibility for Ontarians withDisabilities Act (AODA), accommodations are available upon request forcandidates taking part in all aspects of the recruitment and selection process. We arecommitted to fostering a culture of fairness, equity, and respect for everyemployee and applicant.

📌 Shop Foreman/ Technical Services Manager (Winnipeg)
🏢 Royfossthornhill
📍 Winnipeg