Lead governance and client account management at IFDS in Toronto, using risk controls and strategic leadership to strengthen service delivery.
This Director position provides daily oversight and guidance across IFDS and SS&C; support teams. You will collaborate with Business Development, Relationship Management, AMS, IT, Business Solutions, Planning, and C-Suite stakeholders. The work centers on governance, client relationships, change management, operational risk, and tailored solutions.

Key Responsibilities
Oversee virtual teams delivering client changesTrack initiatives, metrics, risks, issues, and remediationEscalate key changes and unresolved service mattersLead client meetings and change delivery discussionsCoach managers and employees through development planningRequirements: Minimum 10 years in financial servicesMinimum 10 years leading peoplePost-secondary education in a related disciplineStrong ADKAR change management capabilityKnowledge of IFDS applications and mutual fund operationsBring leadership, governance, risk control, and client relationship expertise to IFDS’s Toronto-based account management organization. #J-18808-Ljbffr

📌 Governance Director Client Account Management (Winnipeg)
🏢 IFDS Group
📍 Winnipeg