Own strategic customer experiences from Vantage’s Québec campus, coordinating governance, readiness, and executive communications for hyperscale accounts.
As Strategic Account Manager, you serve as the primary customer contact and central orchestrator across Sales, Construction, Operations, Legal, Finance, Security, and Customer Experience. You manage customer outcomes throughout the lifecycle. The work centers on account health, stakeholder engagement, issue management, and success planning.

Key Responsibilities

Own governance for assigned hyperscale and strategic customer accountsDevelop Customer Success Plans tied to customer business outcomesFacilitate recurring meetings, MBRs, and operational reviewsCoordinate onboarding, readiness,



and RFS activitiesLead communications, issue resolution, and corrective action closureRequirements:
Bachelor's degree or equivalent experience in a related fieldFive or more years in customer success or strategic accountsStrong customer relationship management experienceStrong communication and executive presentation skillsFluency in French and English requiredBring bilingual customer leadership, governance, and cross-functional coordination to Vantage’s strategic accounts in Québec.
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📌 Strategic Account Manager Québec (Winnipeg)
🏢 Vantage Data Centers Canada Management
📍 Winnipeg