Manage B2B software relationships remotely from South Africa, using strategic planning and exceptional communication to support key client accounts. Work from home anywhere nationally.
This experienced Client Relationship Manager serves as the primary liaison for key clients. The position focuses on understanding needs, demonstrating platform value, and supporting satisfaction and success. Strategic account planning, business reviews, risk mitigation, and collaboration with sales, product, and technical teams are central responsibilities.
Key Responsibilities
Manage portfolios of key client accounts and nurture partnershipsDevelop strategic account plans supporting client objectivesConduct business reviews covering value, performance,
and opportunitiesIdentify risks and implement retention mitigation strategiesCoordinate client experiences with sales, product, and technical teamsRequirements:
At least five years in account or client relationship managementExperience managing enterprise client portfolios and driving growthExceptional communication, presentation, and interpersonal skillsStrong business acumen and strategic thinking abilitiesCRM software proficiency, including tools such as SalesforceApply strategic thinking, client communication, and account management expertise to strengthen B2B software relationships remotely across South Africa.
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