Role summary The Engagement Lead is CTECH’s recent-business sales representative, responsible for building relationships that can develop into successful long-term partnerships.

You will create opportunities through networking, referrals, targeted outreach, marketing activity, and direct engagement with businesses. As relationships develop, you will recognize where there may be genuine business potential, understand the concerns and priorities of the people involved, and help prospective partners make sense of what they need from their technology partner and what successful support could look like. You introduce CTECH and its services where relevant, provide useful information, and bring in additional CTECH expertise when greater depth is needed.

You are also responsible for CTECH’s commercial interests: assessing which opportunities merit further investment, communicating CTECH’s value and differentiation, navigating commercial conversations, and using sound judgment about when to explore further, involve additional expertise, advance an opportunity, or step back.

This is a sales role, and you are expected to generate new monthly recurring revenue. You will need to be comfortable prospecting, networking, presenting, qualifying opportunities, discussing value and pricing, preparing proposals, asking for decisions, and winning new business.

Who We Are

CTECH Consulting Group is an established Calgary-based IT consulting and support firm providing managed IT, cybersecurity, Microsoft 365, technology consulting, projects, and related technology services.

For more than 20 years, CTECH has invested in the systems, technology, processes, and expertise used to support its team and the organizations it serves. CTECH works with partner organizations to understand how technology supports their operations, where risk or opportunity exists, and what combination of services and expertise will help them operate effectively.

CTECH provides structured role training, documented engagement and business-development processes, and the systems and tools required to manage relationships, opportunities, proposals, and performance.

Responsibilities

- Build and develop new business relationships through networking, events, referrals, LinkedIn, targeted outreach, marketing activity, phone, and email.
- Identify and develop prospective-partner opportunities by understanding the organization, the people involved, their priorities, and their readiness for change,



while qualifying naturally and maintaining appropriate follow-up.
- Help prospective partners explore their needs by providing useful information, connecting immediate IT concerns to broader business and technology considerations where relevant, and bringing in additional CTECH expertise when greater depth is needed.
- Represent CTECH effectively by communicating its services, value, and differentiation while protecting confidential information, pricing, and partner information.
- Advance suitable opportunities by coordinating the appropriate people, conversations, presentations, questions, proposals, revisions, approvals, and signatures.
- Manage your portfolio and contribute to growth by maintaining accurate records, managing opportunities through CTECH’s systems, following through on commitments, and working toward agreed financial and engagement outcomes.

Skills

- Strong interpersonal, listening, questioning, presentation, and relationship-building skills.
- Comfortable networking, conducting outreach, developing referrals, discussing value and pricing, and asking for decisions.
- Able to communicate credibly with executives, business owners, and stakeholders across finance, operations, technology, and administration.
- Strong commercial judgment, curiosity, initiative, and a results-oriented mindset.
- Able to understand differing perspectives and levels of readiness within an organization and navigate conversations involving change.
- Able to learn CTECH’s services and relevant industry, business, technology, and regulatory developments well enough to discuss their business relevance and recognize when specialist expertise is required.
- Strong organization, follow-through, time management, and ability to work independently.
- Proficient with Microsoft 365 and comfortable learning CRM, marketing, sales-management, and professional-services systems.

Mobility and Technology Requirements

- Valid driver’s license and reliable personal vehicle required. The role involves regular travel throughout Calgary for meetings, networking, events, and prospective-partner visits,



sometimes with limited notice.
- Willing and able to travel within Western Canada as required.
- Able to spend extended periods walking and standing at conferences, trade shows, networking events, site visits, and similar activities.
- Personal mobile phone required. CTECH provides a dedicated business number.
- Work laptop and access to required company systems provided.

Education and Professional Experience

- Education: Minimum post-secondary diploma in Business Administration, Marketing, Communications, Information Management, Technology, Sales, or a related field. An equivalent combination of relevant education, training, and work experience will also be considered.
- Professional experience: Minimum 5 years of experience working in professional business environments, including at least 3 years sales or partnerships development.
- Experience in technology, managed services, consulting, professional services, or another complex B2B environment is an asset.

Compensation, Benefits and Work Arrangement Base salary: CA$50,000 per year

Performance-based compensation: Additional compensation tied to eligible new business

Expected total compensation: CA$50,000 to CA$95,000 per year, depending on eligible new business generated

Benefits

- Dental, extended health, and vision care
- Flexible schedule and work-from-home flexibility
- Mobile/communications allowance
- Approved professional memberships

Business expenses

- Mileage and approved business-travel reimbursement
- Approved business-development expenses

Work arrangement: Flexible, with regular in-person activity throughout Calgary and travel within Western Canada as required. Work hours: The role primarily operates during regular business hours. Some early morning, evening, and weekend availability is expected for networking events, conferences, trade shows, travel, and other business-development activities that occur outside standard working hours.

IDEA commitment

CTECH is committed to inclusive, diverse, equitable, and accessible hiring. We welcome applicants with different backgrounds, experiences, perspectives, and ways of thinking, and assess candidates on the qualifications, capabilities, and potential relevant to the role. Accommodations are available throughout the recruitment process upon request.

Pay: $50,000.00-$95,000.00 per year

Benefits

- Mileage reimbursement
- Work from home

Work Location: Remote

📌 Engagement Lead (Calgary)
🏢 CTECH Consulting Group
📍 Calgary