Beyond is looking for a Technical Writer to join our company. As our Technical Writer, you'll create high-quality technical documentation for both internal and external audiences. You'll also assist in managing our document control processes, ensuring that all materials are accurate, up-to-date, and adhere to our high standards. Occasional travel is required to Nisku and Blackfalds.
Key Responsibilities Develop and maintain user manuals, technical guides, and process documentation for our proprietary hardware and software solutions in both electronic and hardcopy forms
Collaborate with different teams to gather information and transform complex technical concepts into clear, concise content by meeting with and interviewing field staff, engineers, management and office and facility-based employees
Implement and maintain document control processes, including version control and content management using SharePoint
Create and update internal and external communication materials, including presentations and web content
Continuously improve existing documentation and processes to ensure content remains current, relevant, and useful
Ensure all documentation adheres to corporate style guides and best practices
Manage the organization and maintenance of our electronic document management system
Establish and maintain document files in accordance with records retention standards Expert proficiency with technical communication tools, including: Microsoft SharePoint
Microsoft Office Suite
Adobe Acrobat or equivalent Required Qualifications Bachelor's degree, college diploma with demonstrated writing and technical abilities, or equivalent education and related work experience.
5+ years of experience in technical writing, preferably in a technology or engineering workplace
Proven ability to translate complex technical information into clear, user-friendly documentation
Strong organizational skills with the ability to manage multiple projects and meet deadlines
Excellent interpersonal and communication skills
Self-motivated with a keen attention to detail
Experience with document control processes and systems Preferred Qualifications: Experience in the Oil and Gas industry
Experience with Document Control and systems/software Experience in using MadCap Flare software