Lead SAP WM support operations from Canada, applying warehouse management expertise to stabilize production and resolve complex incidents. Guide distributed teams across critical systems.
This SAP Support Manager role oversees Level 2 and Level 3 application support in a business-critical IT workplace. You will manage incidents, problems, service requests, enhancements, and defects across production. The work spans SAP WM configuration, warehouse processes, integrations, SLAs, and operational KPIs. You will also guide major incident response, root cause analysis, reporting, and service reviews.
Key Responsibilities
Lead SAP WM support across production environmentsManage Level 2 and Level 3 troubleshooting operationsMonitor SLAs, KPIs, backlogs,
and resolution timesDirect major incident escalation and root cause analysisOversee reporting, runbooks, and operational documentationRequirements:
At least 8 years of SAP experienceSubstantial hands-on SAP WM expertiseAt least 3 years leading application support teamsExperience supporting SAP ECC production environmentsStrong troubleshooting and analytical skillsApply SAP WM leadership, production support, and service management expertise to improve system stability and warehouse operations.
📌 Sap Wm Support Operations Manager (Canada)
🏢 Jobgether
📍 Canada
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.