Lead enterprise customer support for AWS in West Columbia, South Carolina, applying technical team management and executive engagement expertise. Travel up to 25%.

AWS Support seeks an Enterprise Support Manager who enjoys solving customer problems. You will support senior executives, manage technical teams, and work with enterprise software companies. The role values experience across application stacks, networks, and web services. AWS services, technical account management, and support process improvement are preferred.

Key Responsibilities

Solve problems while working directly with enterprise customers

Lead teams managing full application stacks

Support senior executives, including Vice President and C-level stakeholders

Manage technology spanning systems,



networks, and custom applications

Drive projects improving support processes and technical support

Requirements

Five or more years of direct customer engagement

Experience supporting senior executives in enterprise environments

Experience managing technical teams

Experience working with enterprise software companies

Bachelor's degree or equivalent relevant work experience

Bring enterprise support leadership, customer problem-solving, and technical management experience to AWS in West Columbia.

📌 Enterprise Support Manager AWS (Winnipeg)
🏢 Amazon Web Services
📍 Winnipeg