Technical Account Managers at Plotly use Python and customer expertise to advance enterprise adoption of Plotly/Dash Enterprise. This role serves customers remotely.
As a member of Sales, you will own relationships with enterprise customers and coordinate with Customer Success, Product, and Account Executives. You will guide implementation, adoption, infrastructure needs, and customer outcomes. Your work supports retention and repeatable customer processes.
Key Responsibilities
Own enablement, implementation, adoption, and infrastructure relationshipsMonitor customer health and analyze usage dataGuide product usage through coding and design adviceLead retention and expansion with Account ExecutivesManage customer profiles and performance metricsRequirements: Technical customer-facing experience in sales, support, or successAbility to manage competing priorities across customersProficiency in Python and willingness to share codeStrong written, verbal, charismatic communication skillsUnderstanding of data science, analytics, or software workflowsApply your Python, analytics, and customer leadership skills to help enterprise users achieve sustainable Plotly outcomes.