Are you our next passionate receptionist/administrative assistant who can make a difference in the community's health with us? Previous medical administrative experience is an asset, but we are equally interested in candidates who demonstrate the right attitude, work habits, and willingness to learn.

Please DO NOT CALL the office regarding this position. Only selected candidates will receive a call.

If you are chosen, you will work with a passionate group of physiotherapists and leaders who are committed to nurturing our community's health and performance! You will play a crucial role in ensuring that our community receives the high-quality healthcare they need to maintain optimal health and well-being.

Reports to: Office Manager

Location: Vancouver, B.C.

Status: Full Time, Permanent

Compensation: negotiable hourly rate starting at $21.00 + benefits

Application Deadline: Open until filled. Applications will be reviewed as they are received.

Primary Position Requirements

Your role is vital to our success, and we’re looking for excellence in five key areas:

- Warmth and patient-centered service
- Professionalism and work ethic
- Reliability and accountability
- Teamwork and adaptability
- Conscientiousness and attention to detail

We are looking for someone who takes pride in their work, treats others with genuine kindness, and approaches their responsibilities with professionalism and care. The ideal candidate is conscientious and detail-oriented, understanding that accuracy in scheduling, billing, and administrative tasks is essential to providing a positive patient experience and ensuring the clinic runs smoothly.

They are warm, approachable, and empathetic, recognizing that patients may be navigating pain, injury, or challenging personal circumstances. They communicate with patience and respect and take pride in making people feel welcome and supported.

Equally important, the ideal candidate demonstrates professionalism and a strong work ethic.



They remain focused on their responsibilities, use their time productively, follow through on commitments, and contribute to a respectful and collaborative workplace. They take accountability for their work, exercise discretion when handling confidential information, and are receptive to feedback and opportunities to learn.

Required Qualifications:

- High school diploma or equivalent
- Basic computer proficiency
- Strong verbal and written communication skills
- Ability to work on-site according to required schedule
- Must be legally eligible to work in Canada at the time of application

Preferred Qualifications:

- Previous experience in a physiotherapy or multidisciplinary healthcare clinic
- Familiarity with electronic medical records (EMR) systems
- Experience with ICBC or WorkSafe BC billing
- Experience with payment processing and invoicing
- Experience in customer service

If this sounds like you, we’d love to hear from you!

Work Environment

At Oakridge Physiotherapy, our mission is to “Nurture the health and performance of our community.” Every team member is dedicated to this mission, delivering exceptional care from the moment clients enter our clinic until they leave. We foster a respectful setting where we care for each other just as much as we care for our patients.

Here’s what you can expect from working with us:

- Value and Growth: You will be valued for your dedication and will have the chance to gain not only practical experience but also in-depth knowledge of the healthcare industry.



We invest in your professional development to enhance both your skills and your understanding.
- Supportive Leadership: You will work closely with our office manager, who ensures smooth clinic operations and top-notch customer service. Our experienced staff members will provide you with the support you need to excel.
- Structured Environment: Our organized structure and commitment to continuous training ensure that you feel well-supported and equipped to thrive in your role.

At Oakridge Physiotherapy, you’ll be part of a team where passion, dedication, and respect are at the core of everything we do. If this aligns with your values and career goals, we’d love to hear from you!

Hours:

- Monday to Friday (40 hours a week)
- Morning shifts: 6:45 am to 2:45 pm
- Afternoon shifts: 11:30 am to 7:30 pm

If you feel you are seriously ready to join Oakridge Physiotherapy to give the community top health care, please make sure to follow the instructions below exactly: 1. Send an email to Naomi Maissen at [email protected]

2. Please include in the subject line of your email “Applicant for the Administrative Assistant position”.

3. A description of why you would like to join Oakridge Physiotherapy

4. One paragraph listing your most relevant qualifications.

5. One paragraph detailing how you can make the patient’s experience top notch at the clinic.

6. One paragraph explaining to the best of your knowledge as to how physiotherapy can improve people’s health.

7. Please be sure to include your resume in PDF format.

Thank you for your interest, effort and energy you put into your application. We will only be following up with the applicants that we believe are qualified for the next step of our hiring process.

Job Types: Full-time, Permanent

Pay: From $21.00 per hour

Benefits

- Dental care
- Extended health care
- Paid time off
- Vision care

Work Location: In person

📌 Entry-level Receptionist/Administrative Assistant (Vancouver)
🏢 Oakridge Physiotherapy Centre
📍 Vancouver