Shape AI-powered workflows with product fluency and business acumen at Switchboard, working remotely anywhere in Canada with Pacific overlap.
As a Business Systems Strategist, you lead client discovery and define software that improves operations. You will use AI fluency, systems thinking, and product judgment across prototypes and full builds. Your work connects frontline realities, executive priorities, technical feasibility, and measurable operational impact.

Key Responsibilities
Lead discovery with stakeholders from frontline staff through C-suiteDefine products, integrations, requirements, and build plansBuild prototypes with Claude Code and run client demosTranslate technical trade-offs into explicit business narrativesGuide builds, testing,



training, change management, and hypercareRequirements: 5+ years combining consulting discovery with systems or product workExperience shaping software and writing developer-ready specificationsDaily AI use for analysis, scoping, and pressure-testingComfort with relational schemas, API patterns, and modern SaaSAbility to run client conversations and communicate risks clearlyBring product strategy, AI fluency, and systems expertise to prototypes and operational software clients use daily.

📌 Ai Product Strategy Consultant (Canada)
🏢 Switchboard
📍 Canada