As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future.
We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization,

we offer
exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.
Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.
We support our people by offering: Please Note: This is a part time 6-weeks contract role.
The Guest Services Representative is accountable to the Marketing Manager to ensure the effective delivery of uninterrupted, consistent and added‑value customer service to the visitors and tenants of a retail shopping centre in a manner that supports both the shopping centre’s image and the organizations goals and objectivesHow You’ll Make a Difference Customer Service RelationsProvides information to the general public and tenants regarding promotional programs, amenities of the shopping centre and other inquiries to ensure consistent first‑class customer service is provided to at all times; has a sound knowledge of the community, is able to provide street directions, highlight tourism areas and other points of interest within the community, when required; Customer Service RequestsResponds to and facilitates requests for assistance and information from the general public and tenants both in person and over the phone in a proactive manner resulting in the compliance to the organization’s customer service level agreement.



Daily TransactionsMaintains up to date knowledge of the gift program and software, processes gift certificate sale transaction and reporting, where required, reconciles daily cash, credit and debit transactions to ensure accuracy and safeguarding of company assets. G. cleaning, maintenance, security) where required in a manner that supports the shopping centre’s image. Administers the borrowing of strollers, wheelchairs or other rental activities to the general public, performs seasonal wrapping of gifts or provision of other similar services including preparation of accompanying reporting, where required.
Any other job related duties and/or projects that may be assigned.
High School Diploma or an equivalent experienceDemonstrated working knowledge of MS Office applications.
Relevant experience in the real estate industry and retail shopping centres is an asset.
Exposure to a diverse portfolio of real estate assets across North America.
A competitive compensation and perks package designed to support you and your family.
Support for work‑life balance, along with accessible employment practices that meet AODA requirements.
Pay Equity The salary listed for this position reflects the anticipated compensation at the time of posting. Actual compensation offered may vary and will be determined by factors including, but not limited to, experience, education, skills, certifications, internal pay equity and business needs.
Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources—our team is here to support you.

📌 Customer Service Agent Call Center, Bilingual, English and Spanish (Canada)
🏢 Pine Centre
📍 Canada