Join a ChallengerAt EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast,
we offer
a wide variety of financial services from banking and lending, to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences. If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. The WorkThe Product Manager, Deposits Portfolio develops and implements product strategies to drive customer engagement with the payments and spending portfolio, supports the development and launch of new products to market, optimizes existing processes, and improves the customer experience. The role requires deep understanding of the product construct, a customer‑centric approach, and the ability to use data to identify opportunities to evolve the deposit portfolio. The Product Manager supports recent projects from ideation through implementation, development, and launch, working with multidisciplinary teams and strategic partners. Support the implementation of key projects with large multi‑functional teams through ideation, requirements, implementation, and change management. Build strong knowledge of the PC Money Account product to identify opportunities to develop product features and functionalities. Leverage internal data and relevant information to make recommendations that help evolve the portfolio. Own the end‑to‑end process to create and implement customer lifecycle initiatives, including onboarding, retention, and engagement journeys. Collaborate with advertising agency partners and Data teams to bring customer lifecycle campaigns to life. Oversee continuous monitoring and management of product risks and compliance controls.
Analyze and recommend customer experience enhancements for online banking to support product usability and engagement. Use a broad strategic approach to understand competitors and help shape the 3‑year plan for banking portfolio products. Bachelor’s in business degree, 5+ years of experience in product management or product marketing management as a bank employee or consultant. Strong experience in product management, product strategy, project delivery, business casing, and forecasting. Excellent analytical skills, with proven ability to synthesize data and derive strategic insights. Solid knowledge of Microsoft Office, predominantly Excel and PowerPoint.
What we offer
[For full‑time permanent roles] Competitive discretionary bonus Medical, dental, vision, life, and disability benefits Generous vacation policy and personal days Virtual events to connect with your fellow colleagues Professional development and comprehensive Career Development program A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON. Equity, Diversity & InclusionEQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond. As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. TSX: EQB) is the parent company of Equitable Bank, the country's seventh‑largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.
📌 Head of Product W/M | Full Time (Canada)
🏢 Kinvie
📍 Canada