Required Position

Full-Time Appointment

Responsibilities

Vacancy Status: Existing position Reporting to the Director, Information Management & Systems, the ERP Software Analyst supports, customizes, and maintains the institutional ERP environment, web software, and departmental applications across the University. The ERP Software Analyst programs, modifies, and troubleshoots systems using Visual Studio, Unibasic, HTML, and JavaScript, while testing updates to ensure bilingual compliance in English and French. Additionally, the incumbent maintains legacy software, develops standard reports, resolves interface errors, and provides software training to user-department employees.

ERP Software Development & Maintenance

- Supports the ERP setting utilized by university administration and faculty.
- Creates new programs, modifies existing software, and troubleshoots errors or bugs within the ERP environment (such as Colleague).
- Analyzes new programs, requested modifications, existing environments, and institutional workflows to determine optimal programming strategies.
- Tests and verifies software changes in coordination with the supervisor and user departments.
- Programs using Visual Studio to support system development requirements.

Self-Service and API Customization
- Assists in the customization and modification of Web Advisor and API software to fulfill university requirements in both English and French.
- Programs applications utilizing Unibasic, HTML, or JavaScript languages.
- Diagnoses and troubleshoots functional issues within customized web software and programming scripts.

Departmental Software & Legacy Systems Support
- Maintains software applications utilized by other institutional departments, including systems built on legacy or commercial platforms like Microsoft Access.




- Updates system codes and develops standard reports to support user requirements.
- Adds new functionality and resolves operational issues or interface errors between departmental software and the main ERP platform.
- Installs departmental software, implements system changes, and provides user-department employee training.

Other Duties
- Performs other duties within the professional scope and skill level of the position, in full compliance with applicable legislation, university policies, and collective agreements.

Qualifications

- Bachelor's/Undergraduate Degree in Computer Science or in a related field.
- Three (3) to five (5) years of experience in a relevant field.
- Excellent verbal and written communication skills.
- Demonstrated problem-solving, attention to detail, and conflict resolution skills.
- Excellent organizational and time management skills; ability to meet deadlines.
- Excellent analytical and critical thinking skills.
- Proven ability to manage multiple projects and priorities simultaneously in a fast-paced environment.
- Proven discretion and sound judgment when managing highly confidential business, financial, or personnel data.
- Experience with student databases for enrollment, records, and financial aid.
- Understanding of the unique requirements for IT systems that support academic functions (e.g., learning platforms, research computing) and administrative operations (e.g.,



admissions, HR, finance).
- Ability to work fluently (verbal and written) in both official languages, French and English, is an asset.

We are aware that some applicants are experiencing difficulty using our careers portal. Should you complete an application through our online form and receive an error, please submit your application to [email protected] The official University hours of operation shall be from 9:00 a.m. to 4:30 p.m., Monday through Friday, during, and including, the months from September to April, and from 8:30 a.m. to 4:00 p.m Monday through Friday during and including May to August., amounting to thirty-three and three-quarter (33.75) hours per week. At Laurentian University, we recognize that work-life balance is essential for both personal well-being and professional success. Our policy offers employees some flexibility to better balance personal needs while maintaining effective service delivery.

Laurentian University is an inclusive and welcoming community committed to employment equity. Applications are encouraged from members of equity-seeking communities including women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities/expressions. Laurentian University’s bilingualism policy provides a provision regarding the language requirement for persons self-identifying as First Nations, Métis or Inuit.

Laurentian University is committed to providing an inclusive and barrier-free experience to applicants with accessibility needs. Requests for accommodation can be made at any stage during the recruitment process. Please contact Human Resources for more information ([email protected]).

📌 ERP Programmer, Information Technology (Greater Sudbury)
🏢 Laurentian University
📍 Greater Sudbury