Join Corner Collection, a prestigious collection of hotels, restaurants, and spas where excellence and passion define every experience. Our iconic establishments—Hôtel Nelligan, recognized as the best urban hotel in Canada by the prestigious Travel & Leisure Best Awards, and Hôtel Place d’Armes, recently awarded a Michelin Key and a Travel & Leisure award—embody our values: thinking collectively, Being passionate, Taking charge, Aim for Excellence. Join our team and help create tailor-made moments for our guests. Director, Technology and Business Systems plays a strategic role in advancing Corner Collection’s technology environment. This individual ensures the reliability, security and performance of the systems that support our hotels, restaurants and corporate functions. Working closely with property leadership, corporate teams and external partners, the Director establishes technology priorities, leads projects from initial design through implementation and adoption, optimizes business processes and ensures high-quality day-to-day support, while contributing to operational efficiency and the organization’s continued evolution. Define the technology roadmap. recommend which solutions to retain, integrate, simplify, automate or replace based on their value, costs and risks. Act as a business partner to operations. Collaborate with General Managers and the Finance, Talent & Culture, Commercial and Marketing teams to prioritize needs, clarify responsibilities and support organizational change. TECHNOLOGY INFRASTRUCTURE AND OPERATIONS Lead the design, implementation, operation and evolution of cloud environments, on-premises servers, networks, telecommunications and IT equipment in collaboration with specialized partners. Ensure performance and scalability.



Establish infrastructure availability, capacity and performance standards to support Corner Collection’s multi-site operations, teams and growth. Establish policies and standards. Define, document and enforce IT policies, procedures and standards, particularly regarding configurations, equipment, changes and technical documentation. IT SERVICE MANAGEMENT AND BUSINESS SYSTEMS Structure IT service management. Govern business applications and integrations. Oversee business systems, their configurations and integrations; DATA GOVERNANCE AND RISK MANAGEMENT Strengthen data reliability. Map critical data flows, establish authoritative sources and define responsibilities with department leaders, secure interfaces and reduce errors, inconsistencies and duplicate data entry. Department leaders remain accountable for the quality of data within their respective areas. Manage technology risks. Identify, assess and prioritize risks related to systems, vendors, access and data; maintain a risk register, document mitigation measures and corrective action plans, and report on progress to senior leadership. Protect information and systems. Oversee identity and access management, privileged access, vulnerabilities and technical controls related to sensitive information and payment systems, in collaboration with the relevant stakeholders. Ensure business continuity. PROJECTS AND TRANSFORMATION Deliver technology projects.



Lead implementations, migrations and integrations, as well as technology requirements related to renovations, new openings and acquisitions, from initial requirements through testing, training and transition to ongoing support. Remain accountable for technical functionality, even when execution is delegated to a vendor; Coordinate building technologies. Oversee networks, Wi-Fi, telephony, TV platforms and digital connectivity, working in coordination with the Buildings and Infrastructure team on installations and on-site interventions. Work with teams to eliminate pain points, reduce manual tasks and implement relevant automation and artificial intelligence solutions, with measurable results. Manage investments and vendors. Prepare budgets, monitor licenses, contracts and service costs, evaluate partner performance and recommend investments with measurable, verifiable benefits. A proven track record in technology and business systems, ideally with approximately 10 years of experience or an equivalent combination of experience, including accountability for project delivery and operations in a multi-site setting. Demonstrated experience in vendor management and leading technology projects. Technical expertise. A strong understanding of cloud and on-premises infrastructure, networks, SaaS applications, integrations, data, cybersecurity, IT service management and business continuity, along with the ability to engage and coordinate the right specialists. Leadership and business acumen. Assets. Experience in hospitality, food service, retail or another service-oriented industry. Familiarity with property management systems (PMS), point-of-sale systems (POS), CRM platforms, payment

📌 Director, Technology And Business Systems (Canada)
🏢 Corner Collection
📍 Canada