Work

Location:
Toronto, Ontario, Canada Hours: 37.5 Line of Business: Enterprise Enabling Functions Pay Details: $96,900
- $136,800 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Help deliver a better HR experience for every colleague. We’re looking for a Product Owner I to lead the product direction for AskHR, our ServiceNow-based HR help desk application. In this role, you’ll help shape how colleagues access HR support by bringing together business insight, product strategy, and platform capability to deliver meaningful improvements. We’re looking for someone who is collaborative, forward-thinking, and curious about how AI and digital innovation can elevate the colleague experience. You’ll work with business partners and technology teams to build strategic roadmaps, prioritize the right opportunities, and drive enhancements that make HR support simpler, smarter, and more seamless.
Responsibilities




Lead product planning and prioritization for AskHRBuild strong partnerships with stakeholders to understand needs and shape a clear product directionDevelop and manage a roadmap that improves colleague experience and supports business prioritiesBring a continuous improvement mindset to how the platform is used and enhancedExplore innovative capabilities, including AI, to improve service effectiveness and user experienceHelp ensure the application delivers practical value for colleagues while supporting scalable, sustainable operationsMeasure impact and evolve the product based on feedback, insights, and changing needsPartner with management to support the delivery of a product visionIn alignment with the product vision, create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user valueContinuously align with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadenceReview performance analytics;
recommend and champion strategies to enhance the customer or end user product experienceParticipate in scrum or Kanban events (e.
G. stand-ups, retrospectives), express new ideas for improving product value or delivery efficiency, sharing with leadership as appropriateProactively engage established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processesCreate a value-focused product backlog and continuously iterate, ensuring there are user stories scoped and prioritizedProvide user story design,



development and completion oversight;
accepting / rejecting user stories based on the agreed upon Definition of Done and Acceptance CriteriaManage delivery initiatives and oversee development team (pod) backlogsProactively raise issues that impede the efficient delivery of customer-focused incrementsResponsible for defect management and prioritizationAdhere to enterprise frameworks or methodologies that relate to activities for own business area / journeyEnsure on-going strategic alignment with senior management, providing feedback as appropriateConsider development team and stakeholder feedback in backlog management, facilitating conversations with multiple stakeholders representing competing prioritiesUnderstand the internal business and technical setting, proactively defining, aligning or integrating with relevant stakeholders, shared services control groups (or platform as appropriate)Lead the submission and discussion on the Quarterly Business Review, with respect to their productProactively manage business stakeholders to obtain inputs needed for product development in a timely mannerMonitor the regulatory environment and partner with the senior management to consider changes to product strategy as neededActively coordinate and engage in risk, quality and/or business testing managementEmpowered to make product delivery decisions, escalating to senior management as appropriateActively communicate to business, technology and senior management regarding product changes and backlog prioritiesSingle point of escalation for development team, providing guidance and decisioning as neededWork cohesively with peers to reinforce Agile processesCompile performance metrics and share with relevant stakeholdersDefine the OKRs in partn

📌 Product Owner I (Canada)
🏢 TD Bank Group
📍 Canada