Guide enterprise customers as a Technical Account Manager at Camunda, combining platform adoption expertise with solution architecture and Kubernetes knowledge. Work closely with strategic accounts, including on-site travel as needed.
Camunda’s Technical Account Managers serve as trusted technical advisors throughout each customer’s adoption journey. You will shape technical adoption plans, provide hands-on guidance, and help business and technical stakeholders achieve measurable outcomes. The work spans onboarding, ongoing operations, health checks, and escalation management.
Key Responsibilities
Serve as primary technical contact for designated enterprise customersBuild and execute tailored technical adoption plansProvide platform guidance and best practices through ongoing operationsConduct platform and solution health checks proactivelyCoordinate cross-functional teams to drive customer outcomesRequirements:
At least three years in technical account managementProgramming experience with Java, C#, Python, or similarUnderstanding of solution architectures and Kubernetes-related DevOps topicsAbility to explain complex issues to diverse stakeholdersFlexibility for client site visits up to 50%Apply technical advisory, architecture, and customer relationship skills to help Camunda enterprise accounts succeed with process orchestration.