Lead transformation adoption at Manulife in Toronto through change strategy, process improvement, and business readiness in a hybrid setting.
As Director, Change Enablement and Business Readiness, you will guide people and business-readiness dimensions across significant transformation initiatives. Partner with business and functional leaders to connect strategy, process design, and technology change with implementation realities. Your work will address impact assessment, stakeholder engagement, leadership alignment, communications, learning, and adoption.

Key Responsibilities

Develop integrated change and readiness strategies for transformation plansAssess impacts across people, processes, roles, and capabilitiesEstablish readiness criteria and identify organizational risksAdvise leaders on decisions,



accountabilities, and team actionsBuild reusable change practices through coaching and guidanceRequirements:
Significant change management or transformation delivery experienceExperience translating operating-model changes into readiness plansStrong process-improvement and analytical capabilityAbility to influence senior stakeholders and facilitate decisionsExecutive communication, facilitation, and people-leadership capabilitiesApply transformation execution, process improvement, and adoption expertise as Manulife’s Director, Change Enablement and Business Readiness.

📌 Director Change Enablement And Readiness (Canada)
🏢 Manulife/John Hancock
📍 Canada