Shape NHS urgent care operations through service development, performance management, and financial oversight across North West Anglia hospital sites.
As Service Manager for Urgent and Emergency Care, you will support effective service delivery within the Clinical Business Unit. The position works with clinical and managerial colleagues to meet national and local objectives. It also supports transformation, redesign, and evidence-based patient care.

Key Responsibilities

Lead service development plans, procedures, policies, and patient pathwaysIdentify cost improvements, developments, income opportunities, and required resourcesProduce business cases and capital bids with divisional colleaguesMatch capacity to demand and deliver agreed performance indicatorsPromote governance, shared learning,



audit, and continuous quality improvementRequirements:
Ability to interpret statistics and design useful information reportsExperience coordinating operational, financial, and clinical service prioritiesAbility to manage risk and investigate incidents or near missesAbility to support protected, effective, evidence-based, patient-centred careAbility to collaborate with clinicians, managers, and patient groupsUse service planning, financial management, clinical governance, and performance expertise to support North West Anglia NHS Foundation Trust.

📌 Nhs Urgent Care Operations Manager (Canada)
🏢 North West Anglia NHS Foundation Trust
📍 Canada