Improve furnished apartment standards at Corporate Stays through property inspections, vendor accountability, and guest feedback analysis. This is a remote freelance role.
The Quality Assurance Manager monitors apartments across Canada and identifies recurring cleanliness, maintenance, and presentation issues. You will establish scoring systems, coordinate corrective actions, and improve operational procedures. Success depends on analytical thinking, attention to detail, and effective collaboration with local housekeeping and maintenance providers.
Key Responsibilities
Assess property condition, cleanliness, maintenance, and presentationIdentify trends in complaints, reviews, inspections,
and performance dataSet housekeeping and service-provider quality scoresDevelop preventive improvement plans and maintain operational SOPsTrain providers and verify completed corrective actionsRequirements:
Three or more years in hospitality, rentals, or serviced apartmentsExperience managing housekeeping quality across multiple propertiesAbility to analyze trends and implement corrective measuresAbility to establish procedures and hold providers accountableStrong attention to detail and proactive problem-solving approachBring structured quality management and provider oversight to Corporate Stays' furnished apartment operations across Canada.