Innovation Product Manager (Canada)

Innovation Product Manager (Canada)

06 Nov
|
Modern Campus
|
Canada

06 Nov

Modern Campus

Canada

Our platform spans web content management, curriculum and catalog management, student engagement and lifelong learning — giving more than 1,700 colleges and universities the infrastructure they need to support the entire learner-to-earner lifecycle and deliver personalized, scalable experiences. We partner with the education community to create new pathways for learning and prospect, reimagining how institutions serve the modern learner and shape the future of education. Our purpose — our north star — is to empower institutions to confidently serve and support the modern learner. We exist to create empowerment through education.
We shape the future through innovation.
Product Manager, Lifelong LearningProduct | Remote (United States) | Remote (Canada) The OpportunityModern Campus is seeking a Product Manager to join our Lifelong Learning product team. In this role, you will own key areas of our lifelong learning platform, partnering closely with Engineering, UX, Customer Success, Services, and Go-to-Market teams to deliver solutions that improve the learner experience, increase registrations, and drive operational efficiency for higher education institutions. You will serve as the Product Owner for Agile development teams while also contributing to product strategy, roadmap planning, customer discovery, and commercial outcomes. This position sits at the intersection of customer needs, business objectives, market opportunity, and technical execution. The ideal candidate is customer-obsessed, data-informed, commercially minded, and excited about applying emerging technologies, including AI, to solve meaningful challenges within higher education. Translate customer needs, business objectives, market trends, competitive intelligence,



and product insights into product opportunities.
Identify opportunities to improve customer value, product adoption, retention, expansion, revenue growth, and operational efficiency.
Develop business cases and recommendations that balance customer impact, market opportunity, investment, and delivery complexity. Product Discovery & InnovationConduct customer discovery through interviews, user research, workflow analysis, experimentation, and data analysis.
Evaluate and champion opportunities to leverage AI, automation, and emerging technologies to improve customer outcomes.
Partner closely with Engineering and UX teams to deliver intuitive, scalable, secure, and high-quality solutions.
Participate actively in Agile ceremonies and support development teams throughout the delivery lifecycle.
Balance competing priorities while making thoughtful, data-informed decisions. Product Performance & GrowthDefine product goals, KPIs, success metrics, and adoption targets.
Monitor product performance and continuously optimize based on customer feedback and business results.
Partner with Customer Success, Services, Support, and Sales teams to identify adoption barriers and improve the end-to-end customer experience.
Support pricing, packaging, positioning, and go-to-market planning initiatives. Cross-Functional LeadershipServe as the voice of the customer and subject matter expert for assigned product areas.




Communicate product direction, trade-offs, risks, and outcomes to stakeholders across the organization.
Drive alignment across Product, Engineering, Marketing, Sales, Customer Success, and Executive Leadership teams.
Contribute to a culture of continuous improvement, innovation, experimentation, and accountability. Required QualificationsBachelor's degree in business, Computer Science, Engineering, Information Systems, or a related field, or an equivalent combination of education and experience.7-10+ years of experience in Product Management, Product Ownership, Business Analysis, SaaS product development, or a related discipline.
Strong customer discovery, analytical thinking, problem-solving, and prioritization skills.
Ability to connect customer and market needs to measurable business outcomes.
Preferred QualificationsExperience in higher education technology, EdTech, enterprise SaaS, or other complex B2B software environments.
Experience using customer feedback, market research, and product usage data to guide decision-making.
Familiarity with product-led growth strategies, customer adoption programs, and customer enablement initiatives.
Understanding of responsible AI principles, accessibility standards, privacy regulations, and data security best practices.
Certified Scrum Product Owner (CSPO) or comparable Agile/Product Management certification.
Experience supporting lifelong learning, workforce development, continuing education, professional education, or learner engagement solutions. At Modern Campus, you'll help shape the future of education by building products that support learners throughout their lifelong learning journey.

📌 Innovation Product Manager (Canada)
🏢 Modern Campus
📍 Canada

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