Lead complex transformation programs at Citi using operating model design and process improvement expertise across a global organization. Partner with senior leaders on firmwide initiatives.
As Senior Vice President, you will lead end-to-end initiatives from strategic definition through implementation. The PACE team provides internal consulting, program advisory, and execution support from Finance. You will advise business and functional leaders, manage high-visibility programs, and deliver measurable business value. Your work will span Agile, Lean, Six Sigma, governance, and target operating models.

Key Responsibilities

Lead operating model and process transformation initiativesEstablish governance, project plans, backlogs,



and user storiesPartner with Technology on delivery and requirements implementationManage risks, accountability, status reporting, and stakeholder expectationsMentor teams and champion continuous improvement across programsRequirements:
Minimum 14 years managing complex end-to-end programsManagement consulting and financial services experienceBachelor's Degree or equivalent work experienceExpertise in Agile, Lean, Six Sigma, and structured frameworksExperience leading cross-functional programs with senior sponsorshipBring transformation leadership, consulting expertise, and operating model knowledge to Citi's high-value strategic initiatives through PACE.

📌 Senior Vice President Program Transformation (Canada)
🏢 Citigroup
📍 Canada