Opentext
- The Information CompanyOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. OpenText is seeking a Director of Product Management to lead the strategy, growth, and evolution of OpenText Communications, our enterprise customer communications management portfolio. This leader will own the product direction across deployment models, including off-cloud, single-tenant private cloud, and multi-tenant SaaS. This role will help clients modernize mission-critical communications operations while advancing our leadership in cloud, AI, intelligent design, orchestration, and omnichannel client engagement. The portfolio strategy emphasizes deployment choice, migration and modernization, AI-enabled productivity, enterprise integrations, regulatory compliance, and the evolution from static communications toward more dynamic and conversational engagement. You will lead a global team of product management professionals responsible for product strategy, design and authoring, orchestration, AI, integrations, cloud delivery, client adoption, and portfolio operations. You will partner closely with Development, Product Marketing, Sales, Client Success, Professional Services, Support, Cloud Operations, and other OpenText product groups. Lead, coach,



and develop a global product management team with clear ownership and accountability. Establish investment priorities across client innovation, cloud modernization, AI, platform capabilities, technical currency, security, and product maintenance. Drive the transition to cloud through compelling migration paths, deployment flexibility, simplified operations, and reduced barriers to adoption. Advance the portfolio's AI strategy, including assistance and agents that help clients design, create, migrate, govern, and manage communications. Guide product packaging, pricing, licensing, and monetization in partnership with finance, pricing, and go-to-market teams. Build strong relationships with strategic clients, advisory boards, industry analysts, partners, and field teams. Partner with Development leadership to balance innovation, client commitments, architectural modernization, quality, scalability, and operational readiness. Strengthen integrations with enterprise ecosystems such as SAP, Salesforce, Guidewire, messaging, journey, content, and digital experience applications. Lead portfolio planning, release governance, client commitment management, and cross-functional execution. Develop business cases and recommendations for investment, consolidation, modernization, or retirement of portfolio capabilities. 10+ years of product management experience in enterprise software, including significant leadership responsibility.



Strong understanding of enterprise SaaS, private cloud, off-cloud software, platform architecture, APIs, integrations, and security. Experience with customer communications management, content management, digital experience, workflow, messaging, or related enterprise applications strongly preferred. Strong business and financial acumen, including pricing, packaging, market segmentation, investment prioritization, and growth planning. Ability to engage credibly with senior clients, analysts, partners, sales leaders, architects, and development executives. Ability to simplify complex technical and commercial topics into transparent product decisions and market narratives. Bachelor's degree in business, computer science, engineering, or a related field; advanced degree is an asset. One Last ThingOpenText is more than a corporation, it's a global community built on trust, character, and purpose. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention. Join us on our mission to drive positive change through privacy, technology, and teamwork. OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fo

📌 Head of Product Management- REMOTE (Canada)
🏢 opentext
📍 Canada